What is the Insider program?

How does it work?

How do I join?

What are the membership levels?

What stores and restaurants are participating?

How can I start earning points in the App?

What’s the difference between Total Points Earned and Points Available to Redeem?

Is there a limit on points I can earn with each purchase?

Do points expire?

What happens to my points when I make a return?

Which credit cards can be linked?

Why does Insider need my credit card linked?

Is my credit card information secure?

Can I link multiple credit cards to my Insider account?

Can I earn points if I use contactless payments?

Can I use cash or check to earn points?

Can I earn points on mobile orders or online purchases?

What reward levels are available, and how many points are needed?

How do I convert points into dollars-off rewards at Seaport?

Are there any restrictions on the types of purchases that I can apply rewards to?

Is there a limit on how many rewards I can redeem at a particular business?

Can my points be exchanged for cash?

Why didn’t I earn points for my purchase?

Why didn’t I earn points for my visit?

How do I change my password

How do I cancel my membership?

Still need help?